For a telehealth startup, we built a secure WebRTC portal providing one-to-one and group consultations, call forwarding, and screen sharing – all optimized for low latency and reliability. The platform supports 500+ concurrent users with < 200ms glass-to-glass latency, even on mixed networks and devices.
Leveraging Ant Media Server as the media backbone, we implemented TURN/STUN, adaptive bitrate, and high-availability clusters. End-to-end encryption and role-based access controls were designed to align with HIPAA-style privacy expectations for patient–doctor sessions, including waiting rooms, consent flows, and audit-friendly logging.
Clinics moved from generic meeting links to a branded telehealth experience with controlled access, integrated scheduling, and a supportable video stack.
The telehealth provider faced several constraints:
We delivered a purpose-built WebRTC portal:
The new portal enabled:
The WebRTC portal is built as a secure, horizontally scalable stack, with Ant Media Server managing media streams and the application layer handling authentication, routing, and UX.
Session layouts and controls tuned for doctor–patient interactions, including camera controls, mute, chat, and patient details within reach.
Admins can transfer patients from reception to a doctor or invite a specialist into an ongoing call without forcing a re-join.
Clinicians can share reports, test results, and educational material directly within the session and annotate in real time.
Encrypted transport, restricted join links, and time-bound tokens ensure only authorized participants can access each room.
The architecture is designed so new features – e-prescriptions, intake forms, or EMR integrations – can be added without reworking the core WebRTC and media layers.
