Completely optimised property inventory services with same-day delivery and dilapidations.
For a nationwide lettings and asset management group, we built a property inventory reporting platform that standardises how every check-in, check-out, mid-term inspection, and dilapidations report is captured, reviewed, and delivered. Agents and clerks complete structured inspections on-site, while the back office receives clean, branded reports the very same day.
Instead of juggling Word templates, email attachments, and inconsistent photos, the client now has a single workflow for documenting condition, flagging damage, and tracking changes across the entire portfolio. Embedded photos, room-by-room condition grids, and clear liability notes make it easier for landlords, tenants, and property managers to agree on the facts—reducing the risk of disputes and long email threads.
The platform has been optimised for speed and operational reality: routes can be planned, inspections are logged in real time, and same-day report delivery is the default rather than the exception. Dilapidations schedules and side-by-side comparisons of “before vs. after” help the client recover costs where appropriate, while staying fully compliant and transparent.
Inventory clerks and inspectors now follow a guided template for every visit, capturing consistent condition data, photos, and meter readings. Reports are automatically compiled into the client’s preferred format and sent to all parties without manual copy-paste work.
Regional teams gain live visibility into which properties are pending inspections, which reports have been signed off, and where dilapidations exposure sits—turning inventory paperwork into an operational insight engine rather than a compliance chore.
Before the platform, the real estate team was dealing with fragmented, slow, and risky inventory processes:
We delivered a unified real estate inventory service, built for speed, accuracy, and accountability:
The optimised inventory and dilapidations service delivered both operational and commercial gains:
The service is structured so that front-line teams can operate quickly on-site, while the underlying system ensures every report is consistent, auditable, and easy to access later.
Comprehensive schedules of condition at the start of tenancy, including fixtures, fittings, appliance checks, meter readings, keys, and photographic evidence.
End-of-tenancy reports that clearly identify changes since check-in, flag damage or cleaning issues, and support fair apportionment of costs.
Routine visits to monitor property condition, detect early maintenance needs, and ensure compliance with tenancy obligations, all logged to the same standard.
Operational processes and templates specifically designed so that the majority of reports are completed, QA’d, and sent on the same day as the visit.
The platform supports both single-branch agencies and multi-region portfolios, with flexible branding and reporting options so that corporate clients, independent landlords, and block managers all receive documentation that matches their expectations.
Because the core data model is consistent across all inspections, it is straightforward to extend the service into new areas—such as compliance checks, fire safety audits, or pre-acquisition surveys—without reinventing the underlying workflow.
