We built an on-demand home services platform with Flutter for iOS and Android, backed by a modern microservices backend (NestJS/Node.js). Customers can book plumbers, electricians, cleaners, and more; pick time slots; chat with providers; and track technicians in real time — while service partners, franchises, and dispatch teams manage jobs, pricing, and zones from a powerful web console.
The mobile client uses an advanced Flutter architecture with feature modules, deep-link routing, and smooth micro-interactions. On the backend, independently deployable services handle scheduling, pricing, routing, and notifications. Event-driven updates (WebSockets/messages) keep job status and technician locations synced across customer, provider, and dispatcher views.
The brand moved from messy phone/WhatsApp bookings to a structured on-demand experience, with higher technician utilization, clearer SLAs, and better customer satisfaction.
Before the app, the home services network struggled with:
We delivered a Flutter-powered booking & dispatch stack:
The home services app now:
The platform combines a modern Flutter client with a service-oriented backend, designed for high availability, observability, and fast feature delivery across multiple cities and partners.
Live updates for “requested → accepted → en route → in progress → completed” with a technician map view and ETA recalculation based on traffic conditions.
Rule engine for base charges, visit fees, add-ons, and surge pricing by time, zone, or service category, all manageable from the admin console.
Provider view in Flutter with job queues, navigation shortcuts, in-app chat, and photo-based proof of work after completion.
Containerized services, environment-based configs, automated tests, metrics dashboards, and alerting across API, workers, and mobile builds.
The platform is ready for future expansions like subscription plans (maintenance packs), lead distribution to partners, and ML-powered dispatch & demand forecasting.
